Services Easy for All Users to Use
HAI-System aims to provide services that are easy for all users to use. We introduce our accessibility efforts and support status.
We continuously work to improve accessibility so that all users can use HAI-System. This page explains our accessibility efforts and support status.
HAI-System's mission is to provide services that are easy for all users to use. We work to improve accessibility based on the following principles:
Design considering diverse user needs
Implementation compliant with web standards and guidelines
Continuous improvement based on user feedback
Promoting the importance of accessibility
HAI-System is designed to comply with the following international accessibility standards:
Web Content Accessibility Guidelines 2.1 Level AA
United States Rehabilitation Act Section 508
Americans with Disabilities Act
We implement the following features to make the service easy for users with visual impairments:
Support for screen readers with appropriate ARIA attributes and semantic HTML
Ensuring contrast ratios that meet WCAG AA standards (4.5:1 or higher)
Responsive font sizes that can be enlarged up to 200%
Color palette considering users with color vision deficiencies
We provide the following features to make the service easy for users with hearing impairments:
Subtitles provided for video content
Visual alternatives for audio information
Visual alternatives for audio notifications
We implement the following features to make the service easy for users with motor limitations:
All features can be operated with keyboard only
Ensuring sufficient click areas of 44px or more
Control functions for auto-refresh and timeouts
Confirmation and undo functions for important operations
We make the following considerations to make the service easy for users with cognitive limitations:
Using clear and concise sentences and terminology
Consistent navigation structure
Clear error messages and solutions
Design that allows users to operate at their own pace
HAI-System ensures compatibility with the following assistive technologies:
Improving accessibility is an ongoing process. We conduct the following efforts:
Regular accessibility audits by experts
Testing by actual users and feedback collection
Introduction of latest accessibility technologies
Improving development team's accessibility knowledge
If you have any opinions, questions, or issues regarding accessibility, please feel free to contact us:
03-1234-5678 (Weekdays 9:00-17:00)
24-hour chat support
Response Time: We usually respond within 2 business days.
We plan the following efforts to improve accessibility:
Development of new features accessible to more users
Improved accessibility on mobile devices
Implementation of accessibility features utilizing AI technology
Continuous compliance with latest international standards