In this Privacy Policy, "personal information" refers to "personal information" as defined in the Personal Information Protection Act, meaning information about living individuals that can identify specific individuals by names, dates of birth, addresses, phone numbers, contact information, and other descriptions contained in such information, as well as data on appearance, fingerprints, and voiceprints, and information that can identify specific individuals from such information alone (personal identification information), such as health insurance card numbers.
Privacy Policy
Privacy Policy
Policy on Personal Information Protection
HAI-System strives to protect your personal information appropriately and ensure safe use. This Privacy Policy explains our policies regarding the collection, use, and protection of personal information.
Last Updated: January 1, 2024
Q Continuum Inc. Privacy Policy
Q Continuum Inc. (hereinafter referred to as "the Company") considers the appropriate protection of customers' personal information in HAI-System (hereinafter referred to as "the Service") to be an important responsibility and has established the following Privacy Policy.
1
Definition of Personal Information
2
Methods of Collecting Personal Information
The Company collects personal information through the following methods:
- Direct provision from customers: Information that customers themselves provide when using the Service
- Automatic collection: Information automatically collected through use of the Service (access logs, cookies, etc.)
- Provision from third parties: Information provided by third parties with customer consent
3
Types of Personal Information Collected
The Company may collect the following personal information:
Basic Information
- Name
- Email address
- Phone number
- Address
Usage Information
- Access logs
- IP address
- Browser information
- Usage time
Payment Information
- Payment method
- Transaction history
- Billing information
4
Purpose of Use of Personal Information
The Company uses collected personal information for the following purposes:
Service Provision
Provision, operation, and maintenance of the Service
Customer Support
Responding to customer inquiries
Information Provision
Notification of new features and important changes
Service Improvement
Analysis of usage and service improvement
5
Third-Party Provision of Personal Information
The Company will not provide customers' personal information to third parties except in the following cases:
- When customer consent is obtained
- When required by law
- When necessary to protect human life, body, or property
- When particularly necessary to improve public health or promote the healthy development of children
- When cooperation is necessary for national agencies, local governments, or their delegates to perform duties prescribed by law
6
Security Management of Personal Information
The Company takes the following measures to prevent leakage, loss, or damage of personal information and to ensure security management:
Technical Security Measures
Technical measures such as encryption, access control, firewalls, etc.
Physical Security Measures
Access control to server rooms, theft prevention of equipment, etc.
Human Security Measures
Employee education, conclusion of confidentiality agreements, etc.
7
Disclosure, Correction, and Deletion of Personal Information
Customers have the following rights regarding their personal information held by the Company:
Disclosure Request
Disclosure of purpose of use of personal information, presence of third-party provision, etc.
Correction, Addition, and Deletion
Correction, addition, and deletion of personal information content
Suspension of Use and Deletion
Suspension of use and deletion of personal information
Contact
For inquiries regarding personal information, please contact:
Email: privacy@q-continuum.jp
Phone: 03-1234-5678 (Weekdays 9:00-17:00)
8
Use of Cookies
The Company uses cookies for the following purposes in providing the Service:
- Analysis of customer usage
- Service improvement
- Provision of content optimized for customers
- Advertisement delivery
Customers can disable cookies through browser settings, but some features may not be available.
9
Changes to Privacy Policy
The Company may change this Privacy Policy in response to changes in laws and regulations or service content. If changes are made, we will notify you on the Service.
For important changes: We will contact you in advance for changes that require customer consent.
10
Contact
For inquiries regarding this Privacy Policy, please contact:
Q Continuum Inc.
Personal Information Protection Manager
Email Address
Phone Number
03-1234-5678
Business Hours
Weekdays 9:00-17:00
Location
1-34-5 Higashi-Ikebukuro, Toshima-ku, Tokyo 170-0013
Ichigo Higashi-Ikebukuro Building 6F