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Terms of Service

Terms of Service

Conditions for Service Use

We explain the Terms of Service for using HAI-System. Please use the service after agreeing to these terms.

Last Updated: January 1, 2024

HAI-System Terms of Service

These Terms of Service (hereinafter referred to as "these Terms") set forth the terms and conditions for using HAI-System (hereinafter referred to as "the Service") provided by Q Continuum Inc. (hereinafter referred to as "the Company"). Please read these Terms carefully before using the Service.

1

Scope of Application

These Terms apply to all users (hereinafter referred to as "Users") who use the Service. By using the Service, Users are deemed to have agreed to these Terms.

Important: If you do not agree to these Terms, you may not use the Service.

2

Service Content

The Service is a chat platform utilizing AI technology. We provide the following features:

AI Chat

AI interaction functionality in natural language

Multilingual Support

Communication in multiple languages

Customization

Settings tailored to users

API Integration

Integration with external systems

3

User Registration

Those who wish to use the Service must agree to these Terms and apply for registration by the method specified by the Company. Registration is completed when the Company approves the application.

  • Accuracy of registration information: Users guarantee that registration information is accurate and up-to-date
  • Changes to registration information: If there are changes to registration information, users must notify the Company promptly
  • Approval of registration: The Company may not approve registration applications if it determines that the applicant falls under any of the following circumstances
4

Usage Fees

Usage fees for the Service are based on the pricing structure separately determined by the Company.

Free Plan

Basic features are available for free

Paid Plan

Registration to a paid plan is required to use advanced features

Payment Methods: Please pay by credit card, bank transfer, or other methods specified by the Company.

5

Prohibited Matters

Users must not engage in the following acts when using the Service:

Violation of Laws or Public Order

  • Acts that violate laws or public order and morals
  • Acts related to criminal behavior
  • Acts that destroy or interfere with the functions of servers or networks of the Company, other users of the Service, or third parties

Infringement of Intellectual Property Rights

  • Acts that infringe on intellectual property rights of the Company, other users of the Service, or third parties
  • Acts that damage the reputation or credit of the Company, other users of the Service, or third parties
  • Acts that cause disadvantage, damage, or discomfort to the Company, other users of the Service, or third parties

System & Security

  • Acts unrelated to the Service
  • Reverse engineering, source code analysis, etc.
  • Acts that commercially use the Service without prior written consent from the Company
6

Suspension of Service Provision

The Company may suspend or interrupt the provision of all or part of the Service without prior notice to users if it determines that any of the following circumstances exist:

  • When performing maintenance or updates on computer systems related to the Service
  • When provision of the Service becomes difficult due to force majeure such as earthquakes, lightning, fire, power outages, or natural disasters
  • When computers or communication lines are stopped due to accidents
  • When the Company otherwise determines that provision of the Service is difficult

Maintenance: The Company shall not be liable for any disadvantage or damage suffered by users or third parties due to suspension or interruption of Service provision.

7

Usage Restrictions and Account Deletion

The Company may restrict all or part of the Service usage or delete user registration without prior notice if the user falls under any of the following circumstances:

Terms Violation

When violating any provision of these Terms

Prohibited Acts

When engaging in acts that fall under prohibited matters

False Registration Information

When false information is found in registration details

Payment of Fees

When failing to pay fees or other payment obligations

8

Account Cancellation

Users may cancel their account from the Service through the cancellation procedure specified by the Company.

Cancellation Procedure

Please complete the cancellation procedure by the method specified by the Company

Data Handling

Even after cancellation, the Company may retain user information for a certain period if it deems necessary

9

Disclaimer and Limitation of Liability

The Company does not expressly or impliedly warrant that the Service is free from factual or legal defects (including defects, errors, bugs, or infringements of rights related to safety, reliability, accuracy, completeness, validity, fitness for a particular purpose, security, etc.).

Security

The Company makes no warranty regarding the security of the Service

Availability

We do not guarantee continuous availability of the Service

Bugs & Errors

We do not guarantee that the Service is free from bugs or errors

10

Changes to Service Content

The Company may change the Service content or discontinue Service provision without notifying users, and shall not be liable for any damage caused to users thereby.

Change Notification: We will notify users in advance of important changes.

11

Changes to Terms of Service

The Company may change these Terms at any time without notifying users if it deems necessary. If a user starts using the Service after the Terms are changed, that user shall be deemed to have agreed to the changed Terms.

1

Change Notification

We notify users of changes on the Service

2

Effectiveness

The changed Terms take effect

3

Continued Use

Service use is deemed as agreement to the changed Terms

12

Handling of Personal Information

The Company shall handle personal information obtained through use of the Service appropriately in accordance with the Company's Privacy Policy.

13

Notices or Communications

Notices or communications between users and the Company shall be made by the method specified by the Company. Unless the Company receives a change notification from the user in the manner separately specified by the Company, the Company shall deem the currently registered contact information as valid and send notices or communications to that contact, and these shall be deemed to have reached the user at the time of sending.

14

Prohibition of Assignment of Rights and Obligations

Users may not assign the status under the usage agreement or rights or obligations based on these Terms to third parties, or use them as security, without prior written consent from the Company.

15

Governing Law and Jurisdiction

These Terms shall be governed by Japanese law. If a dispute arises regarding the Service, the court having jurisdiction over the location of the Company's head office shall be the exclusive agreed jurisdiction.