HAI-System Support Center
Find solutions to your issues here
We provide comprehensive support information for HAI-System users. Here you'll find frequently asked questions, solutions to technical issues, and ways to contact us.
Frequently Asked Questions
Find answers to common questions about HAI-System.
Basic Features
What is HaiChat?
HaiChat is a service that makes AI technology accessible. Through natural conversation, you can interact with an AI assistant and efficiently execute various tasks.
What features are available?
We offer a wide range of business-essential features including AI chat, multilingual support, customization options, and API integration.
Can I use it for free?
Yes, basic features are available for free. For detailed pricing information, please check our pricing plans page.
Technical Issues
What should I do if I can't log in?
If you've forgotten your password, you can reset it using the "Forgot Password" link on the login page. If you're still having issues, please contact our support team.
Are there any API usage limits?
Usage limits vary by plan. Please check our pricing plans page for details. If you exceed your limit, we recommend upgrading your plan.
How is data security managed?
All data is encrypted and securely managed. For detailed security information, please check our company profile page.
Pricing & Contracts
Can I change my plan at any time?
Yes, you can change your plan at any time. Changes will take effect from the following month. For downgrades, the change will be applied after your current plan period ends.
Can I cancel at any time?
Yes, you can cancel at any time. Cancellations take effect from the following month, and you can continue using the service until the end of your current plan period.
Can I get an invoice?
Yes, we can issue invoices. Please contact us through the contact form and mention "Invoice Request" in your message.
Contact Us
If you have any questions, please don't hesitate to contact us.
Contact Information
Business Hours
Weekdays 9:00-17:00
Closed on weekends and holidaysLocation
Ichigo Higashi-Ikebukuro Building 6F
1-34-5 Higashi-Ikebukuro, Toshima-ku, Tokyo 170-0013
Contact Form
Additional Resources
Explore these resources to help you use HAI-System more effectively.
Documentation
Access detailed API documentation, usage guides, and best practices.
View DocumentationCommunity
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