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HaiChat v2.0 released! New features include character emotion recognition and real-time language translation.

AI Customer Support Solution

AI-Powered Customer Support Solution

HAI-System's HaiChat-powered customer support solution enables 24/7 automated support. Achieve improved customer satisfaction and cost reduction simultaneously.

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24/7 Support System

With HaiChat's automated response, we support your customers anytime.

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Solving Customer Support Challenges

24/7 Support

With AI-powered automated responses, we instantly handle customer inquiries even outside business hours. Achieve reduced wait times and improved customer satisfaction.

  • Instant Response
  • Zero Wait Time
  • After-Hours Support
99.9% Uptime
<1s Response Time

Multilingual Support

Multilingual AI enables global customer support. Provide high-quality support that transcends language barriers.

  • Multilingual Support
  • Real-Time Translation
  • Cultural Considerations
15 Supported Languages
95% Accuracy

Cost Reduction

Significantly reduce human resources while improving support quality. Optimize both initial and operational costs to maximize ROI.

  • Reduced Labor Costs
  • Efficient Operations
  • Maximized ROI
60% Cost Reduction
3x Efficiency Improvement

Key Features

Comprehensive Customer Support Features

Intelligent Conversations

Natural language processing technology enables human-like natural conversations. Accurately understand customer questions and provide appropriate answers.

Knowledge Base Integration

Integrate with existing FAQs and knowledge bases to always provide the latest information. Centralize internal information and deliver consistent support.

Human Escalation

Complex inquiries and special cases are automatically transferred to human operators. Provide a seamless support experience.

Detailed Analytics Reports

Provide detailed analytics reports on inquiry content, customer satisfaction, response times, and more. Support data-driven improvements.

Customizable

Customize the chatbot's appearance, response content, and workflow to match your business needs.

Security

Enterprise-level security safely protects customer information. Compliant with regulations such as GDPR and SOC 2.

Case Studies

E-commerce Company

E-commerce

24/7 automated support increased customer satisfaction by 30%. Reduced inquiry response time by 80% and labor costs by 50%.

30% Satisfaction Improvement
80% Response Time Reduction
50% Cost Reduction

Global Corporation

Multinational

Multilingual support provides unified support to customers worldwide. Integrated language-specific support teams, significantly improving operational efficiency.

15 Languages Supported Languages
70% Efficiency Improvement
24/7 Support System

SME

Enterprise

Security and compliance-focused implementation meets strict requirements. Improves customer trust.

99.9% Uptime
100% Compliance
45% Satisfaction Improvement

Transform Your Customer Support

HAI-System's HaiChat solution achieves improved customer satisfaction and cost reduction simultaneously. Start with a free consultation.

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